Overview

I designed a mobile solution for SVP Cleaning to improve how cleaning teams manage tasks, communicate efficiently, and track completed work.

Initially focused on improving internal workflows, I designed the platform to support 20+ cleaners who faced language barriers and struggles with learning Dutch. I worked through research and scenario-based exploration to create a clear and accessible experience.

Goals:

1. Improve communication between cleaners, supervisors, and clients.

2. Provide clear visibility into tasks and completion status.

3. Increase accountability through proof of work and service updates.